Fix for Outlook 2007 Not Showing Contacts in Addressbook

After migrating a Windows user to a Vista machine, I noticed that none of the contacts in the Outlook contact folder are showing in the address book. When sending an email, email addresses have to be typed in. When I went to the "Properties" of the Outlook Contacts folder to setup the address book, the check box for "Show this folder as an e-mail Address Book" was unchecked and grayed out. There is no way to check it.

The fix is simple: use a new Outlook profile. Exit Outlook, and go to Windows' Control Panel, and go to "Mail". If you are using 64 bit Windows, you will need to go to the 32 bit Control Panel to find "Mail" because Microsoft Office 2007 applications are 32 bit.

Click on the "Show Profiles..." button, and then click "Add...". You will need to re-enter your email server account information all over again here. Once you finish creating the new profile, select it from the drop down list for "Always use this profile".

Because I use Exchange Server inbox to store mail, all my mail messages are available from the new profile automatically. You can always open old mail stores from the "File", "Open", "Outlook Data File..." menu in Outlook, and keep it open, or move old messages into the new mail stores

Microsoft Outlook Anywhere Setup

When setting up Outlook Anywhere in Exchange Server 2007, all the steps described in "Exchange Server 2007 End-to-End Scenario" are not enough. You need to run the following command in the Exchange Management Shell:

Get-AutodiscoverVirtualDirectory set-AutodiscoverVirtualDirectory-ExternalURL https:// your-iis-server.yourdomain.com /AutoDiscover/Autodiscover.xml

Here "your-iis-server" is the IIS server name where you have your Exchange "AutoDiscover" Web application hosted. Besides this extra step, all the steps described in "Exchange Server 2007 End-to-End Scenario" must be followed exactly. You can get to "Exchange Server 2007 End-to-End Scenario" by clicking on the root node in the left pane of the "Exchange Management Console". The "End-to-End Scenario" is on the second tab.

On the client side, as long as your local LAN setup works, you can leave it alone, even if you use domain names that are not publicly accessible since virtual RPC over HTTPS will take care of that automatically. All you need to do is to check the "Connect to Microsoft Exchange using HTTP", and setup "Exchange Proxy Settings". This is located in the email account setup dialog box. Click on "More Settings...", and then go to the "Connection" tab. Outlook Anywhere settings is at the bottom of this tab. Your Exchange server IIS external URL should be entered in the "Exchange Proxy Settings" dialog box as the proxy server URL.One thing you should do is to keep all your authentication protocol consistent. If you choose to use NTLM, use it at every step. Otherwise use "Basic Authentication" everywhere.